THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION ABOUT THE PRODUCT YOU PURCHASED FROM LIVESTREAM.
Livestream Inc (“Livestream”), warrants to the original purchaser of the enclosed product that the Mevo product contained in this box (“Product”) will be free from defects in materials and workmanship (“Limited Warranty”) for a period of one (1) year from the original purchase date, whether or not actual use begins on that date (the “Warranty Period”). If the Product fails to conform to this Limited Warranty during the Warranty Period (“Defective Product”), Livestream will, at its sole discretion, either (a) repair or replace any such Defective Product or component; or (b) accept the return of the Defective Product and refund the money actually paid by the original purchaser for the Defective Product. Repair or replacement may be made with a new or refurbished product or components, at Livestream’s sole discretion. If the Product or a component incorporated within it is no longer available, Livestream may, at Livestream’s sole discretion, replace the Defective Product with a similar product of similar function. This is your sole and exclusive remedy for breach of this Limited Warranty. Any Defective Product that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Limited Warranty for the longer of (a) ninety (90) days from the date of delivery of the repaired Product or replacement Product, or (b) the remaining Warranty Period.
If you are the original purchaser of the Product, you may return the Product for a full refund within thirty (30) days of the original purchase date, provided that the Product is in its original condition and packaging.
a) The original purchaser of a Defective Product wishing to return such Defective Product must first (a) notify Livestream of the intention to return such Defective Product by visiting help.getmevo.com during the Warranty Period and providing a detailed description of the nonconformities, including the relevant product model number and serial number, and (b) comply with Livestream’s return shipping instructions. Warranty repair services are performed at the Livestream facility at 195 Morgan Avenue, Brooklyn, NY, 11237, USA. You will pay for warranty repair shipments to the Livestream facility at the address above. Livestream will pay for return shipment via ground service of Products covered by this Limited Warranty to U.S.- and Canada- based customers only. Customers outside of the U.S. and Canada will pay for return shipment (including any taxes and duties). If you request expedited shipping, you will pay all shipping costs for the return of the Product. Livestream shall within two weeks of receipt of returned Products provide a report to you detailing those Products that are Defective Products accepted under this Limited Warranty and any Products that are Ineligible Products (as defined below). Livestream will have no warranty obligations with respect to a returned Product if it determines, in its reasonable discretion after examination of the returned Product, that the Product is an Ineligible Product. Livestream will use commercially reasonable efforts to repair Defective Products as quickly as possible with an anticipated “turnaround time” (time for repair after receipt of Defective Products) to be six (6) weeks or less from receipt at the Livestream facility. If the Product does not contain a defect or Livestream finds that the Product is an Ineligible Product, Livestream will return the Product back to you and you will pay all shipping costs for the return of the Product.
b) If the Product is an Ineligible Product and you wish to have it repaired by Livestream, you must notify Livestream of your desire to have such Product repaired by visiting help.getmevo.com and providing a detailed description of the nonconformities, including the relevant product model number and serial number. Within a reasonable time following receipt of such notification, Livestream shall report to you an estimated time to repair, and shall not have an obligation to proceed with repairs until such time that you have provided approval for such repairs. Livestream shall repair such Products at a separate cost borne by you at the billing rate specified at help.getmevo.com . You shall make all payments due under this Section 3(b): (i) within thirty (30) days of the date of Livestream’s invoice; and (ii) in United States Dollars.
This Limited Warranty does not cover the following (collectively “Ineligible Products”): Products marked as “sample” or “Not for Sale”, or sold “AS IS”; or Products that have been subject to: (a) modifications, alterations, tampering, or maintenance or repairs by anyone other than Livestream; (b) handling, storage, installation, testing, or use not in accordance with the User’s Guide, or other instructions provided by Livestream; (c) abuse, misuse or neglect of the Product; (d) corrosive environments, environments containing airborne contaminants (silicone, aluminum oxide etc.), excessive thermal shock, fire, water or other damage; or (e) breakdowns, fluctuations, or interruptions in electric power or the telecommunications network. This Limited Warranty does not cover (a) consumable parts; or (b) software (even if packaged or sold with the Product). This Limited Warranty does not cover Products whose serial number has been altered, defaced or removed.
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LIVESTREAM DISCLAIMS ALL OTHER EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LIVESTREAM ALSO LIMITS THE DURATION OF ANY APPLICABLE IMPLIED WARRANTIES OR CONDITIONS TO THE DURATION OF THIS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
YOU USE THE PRODUCT AT YOUR OWN DISCRETION AND RISK. IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILL LIVESTREAM BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THIS LIMITED WARRANTY OR THE PRODUCT, AND LIVESTREAM’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER. THIS LIMITATION WILL APPLY EVEN IF LIVESTREAM HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province, or jurisdiction. Likewise, some of the limitations in this Limited Warranty may not apply in certain states. The terms of this Limited Warranty will apply to the extent permitted by applicable law. For a full description of your legal rights you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service.